Knik River Lodge Cabins with Moose

Frequently Asked Questions

Information for our overnight guests and about our tours and activities. All of our frequently asked questions!

Why should I choose Knik River Lodge & Tours?

For a number of reasons!

  • Complete packages including transfers, helicopter tours, glacier dogsledding plus options for meals or an overnight stay in the Alaska wilderness.
  • Great value-for-money. Because we are so close to the glaciers you don’t need to pay for a lot of airtime to get to your destination.
  • Convenience, just one phone call or email takes care of it all. No need to worry if you get there on time, directions, food, etc. just sit back and relax, we’ll make sure you have a wonderful day.
  • Location. We are the only tour option with glacier landings and dogsledding right out of Anchorage. Our proximity to Anchorage means you have more time to explore the rest of our beautiful state.
  • Experience. Our pilots have flown in the area for a long time, they know every little hill and valley and can share some great stories with you.

Do you have a shuttle service to Anchorage?

Yes. All our Knik River tours are available with a roundtrip shuttle service from Anchorage, Wasilla and Palmer.

When is the lodge open?

The cabins are open from mid-May to the end of September. The main lodge can be reserved for events or northern lights viewing year round. Please contact us for more information.

Are there non-smoking rooms?

Yes, all our rooms are non smoking. The restaurant is also non-smoking. Guests can smoke outside on their cabin’s deck.

What time is check in and check out?

Check in is from 3PM, check out is at 11AM.

Until what time can we check in?

Our front desk is open untill 11PM at the main lodge. If you plan on arriving later, please call us ahead of time and we will make arrangements for you.

Do you have internet?

Yes, we have free WIFI in the main lodge.

Do you offer laundry service?

Yes, we have a coin-up laundry facility on site. Quarters and detergent are available at the front desk.

Do you have television in the cabins?

Yes, but we do not have a cable of satellite signal due to our remote location. We do have a nice DVD selection available to watch in your room. All televisions are equipped with a DVD player and we don’t charge for the DVDs.

What should I wear / what gear should I bring?

Our most frequently asked question! Layered clothing is the key to comfort.

Wear a long sleeved shirt, a sweater and bring a windproof jacket. Make sure you wear sturdy shoes that offer some protection like sneakers or hiking shoes. Please, no high-heeled shoes or sandals. We will outfit you with non-slip NEOS overboots for the dogsled tours. We have crampons for the tours where you land on the ice. Bring a hat (to protect you from the sometimes intense sunlight) and sunglasses. Don’t forget a camera that is ready for lots of pictures!

How are the chances to see wildlife from the helicopter?

Excellent! We often see moose, bear, mountain goats and Dall sheep. This is one of the very few areas where mountain goats and Dall sheep can be seen together, with the Dall sheep’s bright whiteness and the mountain goats are a bit more yellow. It is not uncommon to see dozens of either variety. We have both black and grizzly bears, though the latter are not seen form the air too often. Moose prefer the lower slopes and the river bed where we often see them feeding on dwarf fireweed and new alder leafs.

Are your helicopter and pilots safe to fly with?

Yes, we fly in them ourselves and trust our lives to the pilots and helicopters daily. Our partner Tanalian Aviation has a perfect safety record and is meticulous about maintenance. All helicopters are FAA inspected, certified and fully insured. So yes, flying with us is very safe.

Is the weather usually nice?

The Knik Valley is sheltered from most low pressure fronts by the Chugach Mountains. So we have more sunshine and less rain than other popular flightseeing areas. The precipitation in our valley is actually less than in most area’s in Arizona and we are considered a sub-arctic dessert. Unfortunately we do have bad weather days too and there is no way to tell far ahead of time when that is going to be. We do have a weather-cam pointed towards the glacier so we can see what the weather is up there. We also check the forecast and the radar continuously to make sure we only fly when the conditions are safe. You can improve your chances of a great trip by being flexible. If we have to cancel a flight because of weather we will gladly reschedule you to another day / time. If your schedule does not allow that we will refund 100% of your trip.

Should I choose the morning or afternoon tour?

It’s really your preference that matters most here. Typically the mornings have a slightly less wind. During the afternoon tours the temperatures tend to be a bit higher.

Can I take pictures during the flight?

Yes, you can take great pictures from the helicopter! The windows slide open, just make sure to only stick the lense out as the wind may catch your camera or cell phone…

Who sits where?

The pilot balances the helicopter based on the weight and number of passengers. We cannot make any promises for specific seat because safety cannot be compromised. If you have a preference, please ask the pilot and when it’s safe he or she will try to accommodate you.

Can I get airsick?

It can happen but it’s very uncommon. Most people that are sensitive to motion sickness do just fine in a helicopter. If you have experienced motion sickness in planes, boats or vehicles, you could consider taking Dramamine or a similar motion sickness prevention medicine at least one hour before your departure.

Do you offer daily departures?

Yes, from May 11 to September 30. We are open 7 days a week. If you would like to fly with us outside this timeframe please contact us to discuss options, we are available year-round with advance notice.

Do you offer flights to Denali Park?

We would be happy to make a custom package for a flight to Denali. However, we cannot land inside the park boundaries. We concentrate on the many glaciers around Anchorage that are equally beautiful and much closer to our location, thus giving you more time to explore and saving you money.

How can I pay for my tour?

We take cash plus all major credit cards and debit cards: Visa, MasterCard, Discover and American Express. We also accept payment through PayPal. You can also book through your travel company.

Do you have age or physical ability limits?

No we don’t. Climbing in and out of the helicopter requires some agility, but if you can walk up a short flight of stairs you should be ok. Children have to be supervised at all times, this is why we require 2 adults to accompany children. The tours are not physically challenging though the Glacier Explorer involves glacier hiking which makes it a bit more strenuous tour including some moderate elevation differences.

What if my tour is canceled due to weather?

We check the weather all the time to make sure we only fly when the conditions are safe. If we think it’s not safe, we don’t fly.

In that case we can try to change the departure time if the weather improves during the day so it is good if you can be flexible with your plans. If we cannot wait or reschedule and have to cancel a flight because of weather, we will gladly refund 100% of your trip. If you have booked through a travel agent we will refund the agent who will in turn refund you.

Other questions

Please call us or send an email, we’d be happy to answer your questions!

Knik River Lodge, 29979 E. Knik River Road, Palmer, AK 99645, USA
Tel. 877-745-4575 (from the US) | Tel. +1 907 745 5002 (international)